Reno Improv is committed to a safe and enjoyable theater experience. Our COVID-19 protocols are based on guidance from health authorities and established best practices for performance venues.

Vaccination Recommended

We encourage everyone visiting the theater to be fully vaccinated against COVID-19 and stay up-to-date with their boosters. Please visit the CDC website for more information about the benefits of getting vaccinated.


  • Masks are required in our theater when the Washoe County Community Level is Medium or High.
  • Masks are recommended when the Washoe County Community Level is Low.
  • The mask requirement applies to all events, including shows, classes and rehearsals.
  • Performers may remove their masks while performing.

Please visit the Washoe County COVID-19 Fast Facts dashboard for more information about the current Community Level.

Feeling Sick?

If you are experiencing any of the following symptoms — and cannot attribute them to another non-contagious condition — please do not come to the theater:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

We have a flexible refund policy for ticket holders who stay home when they are feeling unwell (see Payments and Refunds below).

Payments and Refunds

  • If you are feeling unwell and have a ticket to a show, please do not come to the theater. We will refund or reschedule your ticket if you contact us in advance.
  • If we cancel a show or class due to low attendance/enrollment or another reason, we will issue refunds to ticketed attendees.
  • Refunds are processed as soon as possible to the original payment account and may take 5-7 business days to post.